Critical Event ManagementInitsys Ltd is the developer of Merlin - Critical Event Management Software - for all control rooms.
Control managed intelligently and efficiently by smart applications.
What is Merlin?Software that integrates sensors, devices, cameras and humans
Whatever and wherever the source Merlin deals with it
What is Merlin?To help the control room remain in command of any situation.
Picking out the important from the unimportant.
What is Merlin?Multiple languages, all timezones, one system.
When you need your control rooms linking together, anywhere.
What is Merlin?Always on watch.
Merlin is always looking to warn of the unexpected.
What is Merlin?Protect people, buildings and assets.
Events mapped and linked geographically, to provide responders with comprehensive information and instructions.
Merlin is the layer above detection and warning, calming the heavy waters created by potential floods of incoming data - pointing out to operations personnel what events they should be looking at first, and how, by following adaptive processes, they should be dealing with them.
Data from sensors, CCTV, alarms and humans is intelligently joined to create a full picture of an event, this is then presented to the operations personnel in an easy to use and almost foolproof way.
The World's best control room software?
For emergency command and control rooms requiring the latest in event management with CCTV, for ultra secure locations that need to filter false positives from background noise and where you need the most devices integrated in one platform without operator distraction commonly found where multiple independent interfaces are used.
A clustered version of MerlinAi that provides the most robust platform for multiple linked control rooms or when you need absolute certified assurance that events are being dealt with independent of environmental and other factors and where you need easy identification of the location of an emergency call. Where disaster recovery is a principle concern.
Designed for a single or small group of buildings, it carries the same technology as the MerlinAi version throughout but is designed for up to five physical locations. With the ability to be linked to a larger control room MiniPSIM gives local guards and facilities management teams that extra level of confidence of immediate backup should a major incident occur.
Option packs are add on modules that can be used as required in the control room. They give advanced options for CCTV and video wall management, telephony, mapping and GIS and interaction with humans.
CCTV management pack includes Spectrum, Spectrum Video Wall, Spectrum Recovery and Spectrum VMS. Enabling Merlin to process CCTV from DVR,NVR, and edge devices such as IP cameras and VSaaS.
The MMI package includes options for input of alerts via CrisisInput, and specialised mobilisation via Despatch Manager as well as a remote access tool through MerlinPHP.
The GIS pack options include, MerlinMap, Vmap and Logistics. These allow local mapping of sub systems like cameras, alarms and sensors, real time location of personel and vehicles and map applications like Enviralert.
Initsys designs and builds unique software using modern techniques and methods. With experience of nearly all forms of transmission of sensor data our platform is robust and feature rich.
All software is the company's original work and our programmers pride themselves on reliability and clarity of the code they produce.
We are primarily based in the United Kingdom and have offices in the USA and Lithuania. We can support projects worldwide.
Our market is primarily large scale integration projects with emphasis on high risk and where absolute security is required. We have completed projects successfully in most sectors, including city, retail, finance, military and transportation.
An increasing number of commercial control rooms are switching to our platform because of its ability to process huge numbers of events whilst filtering out much of the day to day noise created by badly performing detection equipment. It is this artificial intelligence that makes our system truly unique in this field, false positives often mask a real event, something it is almost impossible for control room operators to identify without statistical help.
You can contact us via this website or alternatively call +44 1530 262100 (UK).
MOVING TO MERLIN
Merlin has been designed by people with real world control room experience, from design and build to standards and operations. Merlin has been designed so that your people work smarter, consistently and with common purpose.
No matter how good your personnel there will always be that time when they are distracted, when something is happening in their day to day life that takes their mind off the task at hand, or where repetition breeds familiarity. This is where mistakes are made and why Merlin is the only possible choice.
So if you have one platform already and you want to start offering more services, or you have two or more systems that are joined ineffectually and mistakes are being made or you are building from new, you need to look closely at what we do.... then make the right choice - Merlin.
"Their software package, Merlin, does exactly what we require, keeping both our CCTV and Intruder monitoring innovative and up to industry standards. With over 2000 locations UK wide their systems have allowed us to bring together greater MI reporting, transparency of our estate and the ability to receive alarm activations faster and more effectively than ever before."
"VSG have had a long standing relationship that has matured over the years into a mutually beneficial business partnership with Initsys Ltd. Initsys have real world experience in alarm control rooms and provide the systems and software we use for many of our commercial clients."
ASIS (Automated Security Integrated Solutions)
"Initsys truly provided a turn-key control room solution. Everything I was imagining or requesting had already been designed in their Merlin system and all our customer's existing physical security components could be utilized. And Initsys handled everything from programming to training our operations staff, making the implementation even smoother."
Commercial Control Room
"When I first saw Merlin I thought it was overcomplicated, then I realised that it was us that was overcomplicated, we made our operator's jobs a nightmare, we blamed them for mistakes and we did not understand how important job satisfaction is. We have learnt a lot in the last year, we now have better operator attention, better retention and incredible increases in customer satisfaction."
Give a comment about Merlin in Military use? "Go Merlin".